The Accessibility for Ontarians with Disabilities Act (AODA) was passed in 2005. Its goal is to have a fully accessible Ontario by 2025. In order to achieve its objective, the AODA will establish accessibility standards in the areas of:
Grimco is committed to providing its goods and services in ways that respect the dignity and independence of people with disabilities, allowing them to benefit from the same services, in the same places and in a similar way as other customers.
Grimco has developed policies and procedures to ensure accessibility is achieved through our services both in Ontario and across Canada. If you would like to provide us with feedback on a recent customer service experience in relation to accessibility please contact our Human Resources Department at 416-635-4141 or by email at HRCA@grimco.com.
For information about how Grimco plans to achieve full accessibility by 2025 see our Multi-Year Accessibility Plan below.
Grimco Canada Multi-Year Accessibility Plan
Last Revised: March 1st, 2019
This 2014-2021 accessibility plan outlines the policies and actions that will put in place to improve opportunities for people with disabilities.
Grimco is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
Grimco is committed to providing the customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.
Grimco will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.
Grimco will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015.
Issue HRC training as it relates to people with disabilities for all employees in the province of Ontario
Include HRC training as it relates to people with disabilities as part of the onboarding training for all new hires in Ontario
Grimco does not design, procure or acquire self-service kiosks in our current business activities, however, should we introduce them as part of our service to our customers we will ensure all employees involved consider the needs of people with disabilities in every stage of the process.
Grimco is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.
Grimco will take the following steps to make all new websites and content on those sites conform with WCAG 2.0, Level A by January 1, 2014.
Grimco will take the following steps to ensure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015.
Grimco will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016.
Alternative packages to be completed by December 31st, 2015.
Grimco will take the following steps to make all websites and content conform with WCAG 2.0, Level AA by January 1, 2021.
Grimco is committed to fair and accessible employment practices.
We will take the following steps to notify the public and staff that, when requested, will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.
Grimco will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability.
We will take the following steps to ensure the accessibility needs of employees with disabilities are taken into account if is using performance management, career development and redeployment processes.
Grimco will take the following steps to prevent and remove other accessibility barriers identified.
Grimco will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces.
Public spaces include:
Grimco will put the following procedures in place to prevent service disruptions to its accessible parts of its public spaces.
In the event of a service disruption, we will notify the public of the service disruption and alternatives available.
For more information on this accessibility plan or to request alternate accesible formats of this document free of charge, please contact Grimco Human Resources: